Refund policy
Due to the nature of our products, we do not accept returns or exchanges once an order has been delivered.
However, if your item arrives damaged, we’re here to help.
My order arrived damaged — what should I do?
If you receive a damaged product, please contact us at
📧 garna@gz-costore.com
Include:
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a photo of the damaged item
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your order number
We will review the issue and offer a suitable solution as quickly as possible.
Important notes
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Claims for damaged items must be submitted within a reasonable time after delivery
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We are unable to accept returns or exchanges for items that are not damaged
We take great care in packing every order to ensure it arrives safely.
Thank you for understanding and for supporting a small, independent brand.